Terms Of Use

1. Introduction

IntentWire is a premier Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) platform offering a comprehensive range of IT managed services and cybersecurity solutions. We connect businesses with verified managed service providers near them across the USA, Europe, Australia, and Canada. Our services are designed to enhance your organization's efficiency, security, and growth through professional managed IT services.

2. Services Provided

We offer the following managed IT services and solutions:

• Managed IT Services: Comprehensive proactive monitoring and maintenance of your IT systems by qualified IT managed service providers. Whether you need managed IT services for small businesses or large enterprises, our network includes managed service providers near you.
• Managed Security Services: Advanced cybersecurity solutions from verified managed security service providers to protect your organization from evolving digital threats. Our managed IT security services include 24/7 monitoring and rapid incident response.
• Cloud Solutions: Scalable and flexible cloud services from top managed cloud service providers that enable your business to grow without the constraints of traditional IT infrastructure. Connect with cloud service providers near you through our platform.
• Co-Managed IT Services: Collaborative IT management solutions where our managed service provider partners work alongside your internal IT team to optimize performance and security.
• Consulting and Support: Expert guidance and managed IT support services to help you make informed decisions about your IT strategy. Our IT managed services providers offer specialized solutions for various industries including law firms.

3. Service Level Agreements (SLAs)

Our SLAs outline the expected performance standards and response times for our managed IT services. These agreements are tailored to meet the unique needs of your business and are provided upon request. Whether you're seeking managed IT services near me in Chicago, New York, or New Jersey, or managed service providers for your specific industry requirements, our SLAs ensure consistent quality and reliability.

4. Payment Terms

Payment for managed IT services is due as specified in the service agreement. Late payments may incur additional charges. For detailed payment terms, including pricing for managed IT services software and solutions, please refer to your individual service agreement with your selected managed service provider.

5. User Responsibilities

As a client seeking managed IT services, you agree to:

• Provide accurate and complete information necessary for the provision of managed IT services and solutions.
• Ensure that your IT systems are compatible with our managed service provider partners' services.
• Comply with all applicable laws and regulations when utilizing managed IT services.
• Cooperate with your assigned managed service provider for optimal service delivery.

6. Confidentiality and Data Protection

We are committed to protecting your data. Our privacy policy outlines how we collect, use, and safeguard your information when connecting you with managed service providers. By using our managed IT services platform, you consent to the collection and use of your information as described in our privacy policy. All managed service providers in our network are required to maintain strict confidentiality standards for managed IT services.

7. Termination

Either party may terminate the service agreement with written notice, subject to the terms specified in the agreement. Upon termination of managed IT services, all outstanding payments become due immediately. If you're not satisfied with your managed service provider, our platform allows you to connect with alternative managed service providers near you.

8. Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from the use of our managed IT services platform or services provided by third-party managed service providers. This includes any issues related to managed IT security services, managed IT support services, or other IT managed services.

9. Governing Law

These terms are governed by the laws of the jurisdiction in which IntentWire operates. Any disputes related to managed IT services, managed service provider agreements, or IT managed services providers will be resolved in the competent courts of that jurisdiction.

10. Changes to Terms

We reserve the right to update these terms at any time to reflect changes in our managed IT services offerings or legal requirements. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about our terms and policies for managed service providers and IT managed services.

11. Contact Us

For any questions or concerns regarding these terms and policies, or to connect with managed service providers near you, please contact us at:

• Email: info@intentwire.com
• Phone: +11 (302) 200-8684
• Address: Dr Essex, Richardson, TX